Business Relationship Manager | Career Opportunities

Business Relationship Manager


Established by the Financial Stability Board in June 2014, the Global Legal Entity Identifier Foundation (GLEIF) is a not-for-profit organization created to support the implementation and use of the Legal Entity Identifier (LEI). GLEIF manages a network of partners, the LEI issuing organizations, to provide trusted services and open, reliable data for unique legal entity identification worldwide. GLEIF services ensure the operational integrity of the Global LEI System and facilitate making the LEI a broad public good available on our website. As a result, the LEI remains the industry standard best suited to providing open and reliable data for unique legal entity identification management. Learn more at

Position summary

The Business Relationship Manager is responsible for managing the communications and analysis required to establish, maintain, and evaluate relations with our partners, the Local Operating Units (LOUs). The Relationship Manager will work with the LOU Management within Business Operations to develop the partner management function and will act as a liaison to other business units as required to enable this function.

Key Responsibilities

  • Act as the primary interface between LOU and the GLEIF headquarters in all account and relationship specific questions
  • Manage the GLEIF-LOU communication including assisting with the planning of GLEIF and LOU meetings or other related conferences
  • Assist with technical communications
  • Monitor relevant legal or political trends for the assigned LOU portfolios
  • Collaborate with other Business Operations team members and other GLEIF business units to assist the development of a strategic monitoring and oversight program for LOU accounts
  • Contribute to the continuing improvement of documents and standards governing the GLEIF and LOU relationship through best practice recommendations
  • Analyze statistical reports relative to each LOU account and report on trends
  • Analyze SLA or incident reports and assist technical specialists in communicating issues to the LOU
  • Prepare ad hoc reports to respond to specific business questions

Experience and competencies for success

  • Strong self-starter with at least 2-3 years of experience in a similar analyst or relationship management function within an international and/or multi-cultural organization
  • Familiarity with the operational and organizational environment of financial institutions
  • University or accredited degree in Finance, Economics, Business, or an applied statistical program is highly preferred
  • Advanced user of Microsoft Excel, Word, and PowerPoint, which are essential daily work tools
  • Fluent spoken and written English – additional language proficiency is a plus (e.g. Japanese, Arabic, French, Russian, or Spanish)
  • Exceptional personal skills including social competency, strong teamwork skills, and professional cross-functional communication skills
  • A demonstrated aptitude for analyzing reports and data
  • Flexible, energetic and able to work in a dynamic team work environment
Department: Business Operations
Reports into: Head of Business Operations
Management responsibility: No
Location: Frankfurt, Germany
Scope: Full-time

All foreign applicants from outside the EU must have a valid work permit to work in Germany.

What we offer

This is an opportunity to make an impact on the transparency of the financial services and other industries in a not-for-profit, stable business that is committed to investing in the foundation, its partner relationships and its employees. You will join a highly motivated new team with the mission to successfully implement the Global Legal Entity Identifier system. Compensation and benefits will be of course adequate to the position. We look forward to your application. Please send your résumé alongside a letter of interest to

How an LEI can help your business get fit for the future

  • Improved risk management.
  • Increased operational efficiency.
  • More accurate calculation of exposures.
  • Simplified regulatory reporting.
  • Ensured counterparties for any business process.
  • Unique counterparty identification globally.

Follow five easy steps to apply for an LEI number

  1. Review your LEI requirements.
  2. Explore your LEI issuer's website of choice.
  3. Provide your 'business card' information.
  4. Verify and submit your LEI request.
  5. Make payment.