Technical Writer Career Opportunities

Technical Writer (m/f/d)



Organization

Established by the Financial Stability Board in June 2014, the Global Legal Entity Identifier Foundation (GLEIF) is a not-for-profit organization created to support the implementation and use of the Legal Entity Identifier (LEI). GLEIF manages a network of partners, the LEI issuing organizations, to provide trusted services and open, reliable data for unique legal entity identification worldwide. GLEIF services ensure the operational integrity of the Global LEI System and facilitate making the LEI a broad public good available on our website. As a result, the LEI remains the industry standard best suited to providing open and reliable data for unique legal entity identification management. Learn more at www.gleif.org

Position summary

The Technical Writer will document the Global Legal Entity Identifier System (GLEIS)’s services, the GLEIF IT infrastructure and related systems and processes in line with GLEIF policies and procedures. The individual will create documentation targeted at the public as well as internal and external GLEIF stakeholders in this role. The person is responsible for the quality, scope, effort, and timeliness of provided results. We seek an individual with the ambition and skill to work in a highly motivated team.

Key Responsibilities

  • Create and maintain technical documentation (text, illustrations, e-learning/videos) for internal and/or external use
  • Support developers in creating API reference documentation & technical guides
  • Define proper format and content of documents in accordance with industry, organization or customer standards
  • Organize, write and edit copy and illustrations for technical publications
  • Opportunity to help with creation and maintenance of technical formats (XML Schema Definition, CSV Schema, JSON Schema, Excel templates)
  • Create specifications and project documentation
  • Create standard descriptions and rule works
  • Liaise with external organizations, such as standards bodies, to create and edit documents in accordance with their guidelines and formats
  • Help designing user interfaces
  • Support the Head of IT Development & Operations with editing work

Experience and competencies for success

  • University degree in Technical Writing, Business Computer Science, Computer Science or comparable education
  • At least 3+ years of experience with professional Technical Writing
  • Fast understanding of complex facts in the software and finance environment
  • Very good technical comprehension
  • Knowledge of Technical Writing techniques (single sourcing, terminology management)
  • Knowledge of tools for Technical Writing (MS Office, Mind Mapping, Oxygen or comparable)
  • Experience in working with and documenting APIs is a strong plus and includes familiarity with API documentation tools (e.g. Postman, Apiary) and commonly used formats/specifications (e.g. RESTful, Swagger/OpenAPI, JSON:API)
  • Excellent spoken and especially written English and very good technical English
  • Basic knowledge of web technologies (HTML, XML, CSS)
  • Good XML/XSD knowledge is a plus
  • Basic knowledge in programming and databases
  • Highly motivated, independent way of working, team ability, and high working capacity
  • Possessing team spirit and good communication skills
Department: IT Development & Operations
Reports into: Head of IT Development & Operations
Management responsibility: No
Location: Frankfurt
Scope: Full-time

All foreign applicants from outside the EU must have a valid work permit to work in Germany.

What we offer

This is an opportunity to make an impact on the transparency of the financial services and other industries in a not-for-profit, stable business that is committed to investing in the foundation, its partner relationships and its employees. You will join a highly motivated new team with the mission to successfully implement the Global Legal Entity Identifier system. Compensation and benefits will be of course adequate to the position.

In addition, we offer:

  • Professional development
  • Flexible working hours
  • Access to online learning Platforms (e.g. Pluralsight, Laracast)
  • Multicultural organization with the office directly in the city center of Frankfurt
  • Open office space that facilitates & encourages collaboration; headphones allowed
  • Beverages & Fresh fruit
  • Subsidized gym membership
  • iMac workstation with 2 displays; custom Keyboard if required
  • Company iPhone & Macbook
  • Casual get-togethers on sunny Friday afternoons on our spacious terrace

We look forward to your application. Please send your résumé alongside a letter of interest to hr@gleif.org.