Working (Student) (f/m/d) - Service Management Career Opportunities

Working (Student) (f/m/d) - Service Management


Established by the Financial Stability Board in June 2014, the Global Legal Entity Identifier Foundation (GLEIF) is a not-for-profit organization created to support the implementation and use of the Legal Entity Identifier (LEI). GLEIF manages a network of partners, the LEI issuing organizations, to provide trusted services and open, reliable data for unique legal entity identification worldwide. GLEIF services ensure the operational integrity of the Global LEI System and facilitate making the LEI a broad public good available on our website. As a result, the LEI remains the industry standard best suited to providing open and reliable data for unique legal entity identification management. Learn more at

Position summary

We are seeking a highly motivated, talented individual with first experience and/or strong interest in process management. This position places special emphasis on supporting the process managers in their daily business with a focus in the are of Service Level Management.

Key Responsibilities:

  • Assist with the monthly SLA creation
  • Support the daily process management (verifications, report creations, audit preparations, process tool enhancements etc.)
  • Support project implementations of the service management team

Experience and competencies for success

  • You are studying economics, (economic) computer science or similar
  • Experience with process definition and modelation
  • Demonstrated process thinking and excellent attention to details
  • Working knowledge of project management
  • Knowledge in ITIL and/or service management
  • Excellent interpersonal and communication skills
  • Fluent spoken and written English
Department: Service Management
Reports into: Head of Service Management
Management responsibility: No
Location: Frankfurt
Scope: Part-time

All foreign applicants from outside the EU must have a valid work permit to work in Germany. Students also need a current certificate of enrollment.

This is an opportunity to make an impact on the transparency of the financial services and other industries in a not-for-profit, stable business that is committed to investing in the foundation, its partner relationships and its employees. You will join a highly motivated team with the mission to successfully implement the Global Legal Entity Identifier system.

We look forward to your application in English. Please send your résumé alongside a letter of interest to