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ISO 20000 Certification

Published by the International Organization for Standardization (ISO), ISO/IEC 20000-1:2011 is a service management system (SMS) standard, that specifies requirements for service providers to plan, establish, implement, operate, monitor, review, maintain and improve a SMS.

GLEIF obtained the ISO/IEC 20000-1:2011 certification in October 2019. An independent third-party auditing firm performed a rigorous examination of GLEIF‘s Partnership Program Services to the LEI issuing organizations, known as Local Operating Units (LOUs). ISO 20000, among other benefits, demonstrates how GLEIF’s values are pursued and achieved in terms of efficiency, excellence, flexibility and reliability.


Relevant Files for Download

Download PDF: ISO 20000 Certificate